An AI leasing assistant that qualifies renters while the office sleeps.
A US affordable-housing operator was losing prospects to slow follow-up — enquiries came in at all hours, and by the time someone replied, the renter had moved on. We built a conversational assistant that greets every prospect instantly, walks them through qualification, gates on credit, books the tour, and collects documents — without a human on shift.
Live conversation layer, shipped in days — from $300
Leasing runs on speed. A person can't be on shift at 11pm.
Affordable-housing demand is high and prospects shop fast. The team was fielding the same questions over and over — the program, the credit minimum, tour times — and every hour of delay quietly lost a renter. The bottleneck was never the property. It was the first response.
Instant, every time
Sophie greets each prospect the second they land, introduces the program, and moves the conversation forward — no missed enquiries, no cold leads sitting in an inbox overnight.
Only qualified renters get through
The 600-credit minimum is enforced in the flow itself. Prospects who qualify are booked; those who don't are declined kindly and pointed to next steps — the team only ever sees real, ready renters.
The whole intake, handled
Tour date, credit, income, booking link, ID and credit-verification upload, door-code instructions — the assistant collects it all in one warm conversation instead of five back-and-forth emails.
One guided conversation, eight steps, nothing dropped.
Sophie follows the exact leasing flow the team would — one or two questions at a time, always moving forward, warm but efficient.
Greeting
Welcomes the prospect, introduces the rent-to-own program, and states the 600 credit minimum up front.
Tour scheduling
Asks for a preferred tour date and time, conversationally.
Credit check
Asks for the estimated credit score and explains the 600 threshold.
Income
Captures annual and monthly income to complete the picture.
Qualification gate
600+ qualifies and proceeds to booking. Under 600 is declined kindly, with encouragement to reapply.
Documents
Sends the secure upload link for a government ID and credit verification.
Booking confirmed
Confirms the tour; door code and showing instructions follow once documents are verified.
Close & follow-up
Thanks the renter, shares contact details, and sets up the post-tour follow-up.
The hard part is the conversation. We built that first.
The live build is the conversation layer — the part that has to feel human, stay on-script, and never stall. From there, the integrations that turn a chat into a booked, verified tour are straightforward to wire in.
Conversation layer live now · integrations wired in Phase 2
Your customers ask the same questions every day. Let an assistant answer them.
Leasing, bookings, intake, support — if it's a repeatable conversation, we can build the assistant that runs it. Live in days, from $300.
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